A. To reply to an incoming social media post in SMhack, follow these steps:

  1. Select ‘Engage’ at the top.

  2. You’ll see conversations from all the social profiles that have been attached.

  3. Select the social profile you want to manage on the right side by checking the box.

  4. Identify the post that you want to reply to.

  5. At the top right corner of the post, click the ‘arrow’ icon.

  6. In the screen that opens, write the reply and hit ‘send.’