We wanted to extend the simplicity of SMhack to its pricing. We wanted SMhack to be scalable. We know that be it a small business or a large agency, social media is best done as a team. So we decided that unlike other SaaS products, there will be no cap on the number of users you can bring on board no matter which plan you choose to stay on. We also did not want to restrict you from accessing all the features available for each type of SMhack user/account. We bill only on the number of profiles you manage. Fair and square!


PLANS


Our pricing has just three plans — Basic, Business, Agency. 


The Basic plan is created for marketers who need to do a little more than just creating and scheduling content. This plan is for those who just need a snapshot of how their posts, profiles, and pages are performing. Like the Free plan, the user can switch to the Business plan at any time. 


The Business plan is created for businesses - both big and small. It includes all the features required to run social seamlessly for your business. It includes in-depth analytics, reporting, team management, and a lot more.


The Agency plan is created for agencies of all sizes. It has provisions to interact and collaborate with your client. It has all the features like that of a business plan and more. Knowing well that agencies handle more than one client at a time, we included white label reports as part of the package. 


The Free plan is built for those who are power editors and have 3 or fewer profiles to manage. They are those who do not have a need for extensive tools such as reporting and analytics. However, this does not stop the user from switching to one of our paid plans.


Here is a breakdown of what you get in each plan with each feature detailed out for you.


Features

Free

Basic

Business

Agency

Manage up to 3 profiles.

$3 per profile/month/year

$6 per profile/month/year

$7 per profile/month/year

Publish and Schedule

Basic Analytics


In-depth Analytics



Smart Queue


Content Library


Social Media Engagement



Workflow Management



Social Media Calendar



Google Analytics Integration



Bit.ly Integration



Slack Integration



Competitor Benchmarking



Manage Multiple Client Accounts




White Label Reports




 

FEATURES


Publish and Schedule

You can publish content instantly or schedule it manually for a future date. You can schedule posts manually or push it to queue.


Basic Analytics

This feature gives you a quick overview of how your profiles and posts are performing.


In-depth Analytics

You can get a detailed report on how your profiles and posts are performing. It will provide information on engagement, fans acquired and lost, etc. 


Smart Queue

You can view and edit the optimal times when your posts need to be published for maximum engagement.


Content Library

You can sort popular and well-performing posts in separate folders. This will help you easily pick the kind of content that works best with your audience. This will also help you upcycle your content easily.


Social Media Engagement

This allows you to view all incoming messages, replies, and comments and respond to them from one place.


Workflow Management

You can send a post for approval before publishing, approve posts, assign a reply or comment as a task to your team member.


Social Media Calendar

View all your scheduled posts in an easy to view calendar. This helps you know in one glance what content is being/will be published on your social profiles.


Google Analytics Integration

Integrate Google Analytics to get a better understanding of all that’s happening on your social profiles with detailed analysis and reporting.


Bit.ly Integration

With Bit.ly integration, you can quickly shorten links and save on character count when publishing on your social profiles.


Slack Integration

Stay connected with your team and also be notified of all that’s happening on your social profiles. It shows you when a post is scheduled or published. You can also respond to comments and replies from with Slack itself.


Competitor Benchmarking

Compare how you are doing against your competitors with a side-by-side comparative analysis and reporting. 


Manage Multiple Client Accounts

As an  Agency user, you can sort social profiles of each client under separate Clients (folders). This will help you do away with any confusion when handling multiple clients and their social profiles. 


White Label Reports

Brand reports as your own when sending it to your clients using this feature. 


MANAGING YOUR PLANS


You can upgrade or downgrade to any plan with a few exceptions. We’ve listed them out for you here.


Manage Plan

Allowed

Free to Basic

Yes

Free to Business

Yes

Free to Agency

Yes

Basic to Free

Yes

Basic to Business

Yes

Business to Free

Yes

Business to Basic

Yes

Agency to Free

Yes

Basic to Agency

No

Business to Agency

No

Agency to Basic

No

Agency to Business

No


Managing Profiles


You will be billed for every new profile you add based on the plan that you are in. This gives you the flexibility to pay as you grow your business or agency. When you opt for an annual subscription you save 20% on your billing. 


Basic - $3 per profile/month

Business - $6 per profile/month

Agency - $7 per profile/month


BILL CALCULATION


You can increase or reduce the count of your profiles any time and you will be billed accordingly. If you add a profile at the start of your billing cycle, you will be billed for the entire month. If you add a profile during the billing cycle, you will be billed for the rest of days of the cycle. If you reduce the profile count during the billing cycle, the excess amount will be adjusted in your next cycle. This is to ensure that you pay only for the profiles and the days that you use the profiles. 


For example, if you are paying for 10 profiles under Basic plan on the first of every month, you will be billed $30. If you add 5 profiles on the 15th of the billing month, then $7.5 will be debited from your card at the time of adding the profiles. If you remove 2 profiles on 15th of the billing month, then at the start of the next cycle, you will be billed only $18 i.e. $24 (8 profiles) minus $6 (excess from the previous cycle).